Refund policy

RETURNS

Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lovebites@vetafarm.com.au and send your item to: 3 Bye Street, Wagga Wagga, NSW, 2650, Australia.

Shipping
To return your product, you should mail your product to: 3 Bye Street, Wagga Wagga, NSW, 2650, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you have any questions, please contact us at lovebites@vetafarm.com.au