Shipping policy

Accepted payment methods

Apple Pay

Google Pay

Mastercard

Paypal

Visa

Order processing times

All orders are packed and dispatched within 1 – 2 business days. Please note we do not operate on weekends or public holidays. We’ll let you know via email as soon as your package is on its way!

Where does Lovebites deliver?

We deliver Australia-wide! We are not currently offering international shipping.

Postage & Delivery

We want you to get your treats quick-smart, so we only use express shipping!

• Orders below $50 = $9.95
• Orders over $50 = Free!

All orders are sent with Australia Post and should arrive within 1-4 business days (depending on location).

View Australia Post delivery times

Can I cancel or make changes to my order?

We aim to get your order packaged as quickly as possible, so changes and cancellations cannot be made on the site. Please contact us on (02) 6933 0400 and we may be able to assist you!

How do I track my order?

You will receive an email from us with your tracking information. Please note, sometimes tracking information can take up to 24 hours to become available.

Got another question for us?

Please contact us with your name, order number and query!